Refund Policy

We offer a 60-day return policy for all eligible products purchased on our website. To be eligible for a return, items must be in their original, unused condition, with all tags, labels, and original packaging intact. Products that show signs of wear, damage, or improper care may not qualify for a refund.

To initiate a return, you must submit a return request through the designated process on our website within the 60-day return window. Once your request is received and reviewed, our customer service team will provide you with clear instructions on how to return your item, including the correct shipping address and any specific requirements for packaging.

After we receive and inspect your returned item to confirm it meets all eligibility criteria, we will begin processing your refund. The refund will be issued in the original payment method, and the full processing time typically takes 5 to 10 working days to complete. All refunds are issued in USD, matching the currency of your original purchase.

Certain items, including personalized or custom-made products, final sale items, and products marked as non-returnable, may be excluded from our standard return policy. We reserve the right to deny returns that do not meet our eligibility requirements, and we will communicate the reason for denial to you promptly.

Customers are responsible for ensuring that returned items are properly packaged to prevent damage during transit. We are not liable for lost or damaged returns that occur due to insufficient packaging or incorrect shipping methods chosen by the customer.