Shipping Policy

All orders placed on our website are processed and shipped within 1 to 3 working days of payment confirmation, subject to product availability and verification. Our warehouse team carefully packages each order to ensure that your items are protected during transit, using secure and appropriate packaging materials.

We offer a unified global delivery service with an estimated delivery time of 6 to 12 working days from the date your order is dispatched. This timeline applies to all regions we serve, and we do not offer expedited shipping options. While we aim to deliver your order within this window, please note that delivery times may be affected by customs processing, local carrier schedules, and other factors beyond our control.

All orders qualify for completely free shipping worldwide, with no additional delivery charges, handling fees, or customs duties required from you. We cover all applicable customs fees, taxes, and import duties associated with your order, so you will not be required to pay any extra costs upon delivery.

Once your order is dispatched, you will receive a shipping confirmation email containing your order tracking number and a link to monitor your delivery progress. You can use this information to view the status of your shipment and estimated delivery date at any time.

If your order is delayed, lost, or damaged during transit, please contact our customer service team immediately with your order number and tracking details. We will work with our shipping partners to investigate the issue and resolve it in accordance with our policies. We reserve the right to request additional information or proof of damage before processing a replacement or refund.